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Maintenance & Support

Software Maintenance & Technical Support in Nepal

Ongoing improvements, monitoring and technical support after launch.

Overview

Launching a system is the beginning of its life, not the end. Software needs security updates, bug fixes and new features as the organization using it changes. We provide ongoing maintenance and technical support for the systems we build and for existing websites and applications.

Maintenance covers keeping frameworks and dependencies up to date, monitoring uptime and backups, fixing issues, and making small improvements. When larger changes are needed, we plan them with you as separate pieces of work.

Having one team responsible for development, hosting and support means problems are diagnosed and fixed quickly, without passing issues between vendors.

Related work

FAQ

Maintenance & Support: common questions

Do you maintain websites or systems built by other developers?

Yes. We first review the codebase and hosting to understand its condition, then agree on what maintenance and support can cover.

What does a maintenance arrangement include?

Typically security and dependency updates, monitoring, backups, bug fixes and a set amount of time for small improvements. We tailor it to the system and how critical it is.

How do we request support?

You can reach us by phone or email. For ongoing arrangements we agree on a support channel and response expectations at the start.

Contact

Have a system in mind? Let's build it.

Tell us what you're trying to build, improve or automate. We'll reply with questions, a suggested approach and the next steps.

Address
AUTS — Apply Unii Technology Solutions Pvt. Ltd.
Banepa, Nepal

Send us a message

What are you trying to build, improve or automate? Any timelines or existing systems are helpful.

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